Indigenous Support Line helps connect Albertans to culturally grounded care

September 29, 2026
 

ALBERTA — On September 30, Primary Care Alberta joins people across the country in acknowledging the National Day for Truth and Reconciliation. It is a day to remember the children who never returned home and the survivors of residential schools, and to honour the strength, resilience, and enduring cultures of First Nations, Métis, and Inuit.

Supporting culturally grounded and respectful care is an important part of reconciliation. The Indigenous Support Line is a free telephone service available to First Nations, Métis and Inuit to help navigate the healthcare system and connect with culturally grounded care.

The Indigenous Support Line connects callers with Indigenous Listeners who provide confidential, culturally informed support and guidance. Whether callers need help accessing services, addressing concerns, connecting with Indigenous cultural supports, or finding assistance for mental health and addiction challenges, Indigenous Listeners are here to help.

Indigenous Listeners can also connect callers with translation services in 23 Indigenous languages, helping reduce barriers to care and ensuring more Albertans can access the support they need.

The Indigenous Support Line represents a tangible step toward reconciliation and a more inclusive healthcare system for all Albertans. It is available Monday to Friday, from 10 a.m. to 6 p.m., at 1-844-944-4744 or through 811.

For more information, visit primarycarealberta.ca/isl.

Care is a lifelong commitment for Primary Care Alberta. We plan, fund and support primary healthcare across the province, improving access to care providers and offering front-line services through Health Link 811 and public health teams. Throughout the health journey, we are by your side – managing, preventing and reducing illness. Along with our partners, we nurture the connections our communities need to thrive and strengthen the health of all Albertans.